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DIYAR ONLINE

Privacy Policy

Last updated: November 6, 2026 · Describes the store versions of the iOS and Android apps and the Diamonds store on the website.

Diyar Online is operated by Minata Entertainment, LLC ("we"), a limited liability company organized in Delaware (USA); Minata Entertainment, LLC is responsible for the personal data described here.

In short

You can play Diyar Online as a guest, without an account: you are then known only by a random ID stored on your device, and no email is asked. If you create an optional account (email + password) you can use the Diamonds store, get the premium Season Path and continue your character on other devices; in that case the account and purchase data below is processed. The app has only rewarded ads that you choose to watch; the ads are not personalized and no tracking permission is asked (details). To keep out fake clients and cheating, the app proves itself to the server with device verification and uses a random ID specific to the installation for it; this ID is not for ads or tracking and is not tied to your account (details). The promo pages and the wiki do no visitor tracking and show no ads; in your browser they store only what is necessary (your cookie choice included, details). Diamonds can be bought inside the app through the App Store or Google Play; your card and payment details never reach us. We do not sell your data. When you download and play the app through the App Store or Google Play, Apple's and Google's own terms and privacy policies apply as well (details).

You can also create your account with Sign in with Apple or Sign in with Google instead of an email and password, or link one of them to an existing account: for that the account ID the provider gives and your email address are stored, but not your name or photo. You can remove the link at any time in Settings › Account (details).

If you play with an account, your achievements and season score record can also appear in Game Center on iOS and Google Play Games on Android: for that your account is linked to your player account on the platform, and you can remove the link at any time (details).

Your account holds only a two-letter code for the country you last used the app from; it is there to send announcements that fit your region and is neither a location nor an IP address (details).

Who controls your data?

The data controller, who decides the purposes and means of processing your personal data, is the company that operates and publishes the game:

Publisher of the mobile apps, service provider and data controllerMinata Entertainment, LLC
Company typeDelaware limited liability company (USA)
Registered address131 Continental Dr, Suite 305, Newark, DE 19713, United States of America
Emailhello@playdiyar.com

The company that publishes the web edition and this site (diyar.itemgold.com):

Publisher of the web edition and of this siteNOVENTRA STUDIOS, LLC (Itemgold)
AddressDelaware, USA
Emailsupport@itemgold.com

Noventra is the publisher of the web edition and of this site only; it is responsible, in its own name, for the technical records made when it serves the site and for its own services such as the Itemgold membership. The publisher and seller of the mobile apps (App Store, Google Play), the operator of the game service and the only controller of the account and game data is Minata Entertainment, LLC.

For privacy and data requests: privacy@playdiyar.com; for general contact: hello@playdiyar.com or the support page. The company has no establishment in the European Economic Area or the United Kingdom and has not appointed a representative for them; people living there send their requests to the same address and get the answer directly from the company.

The promo site and the wiki

Playing as a guest

The game keeps your settings and progress in the app's local storage areas on your device (localStorage and IndexedDB); these stay on your device and are lost when you clear the app's data or remove the app:

If you create an account

The server stores:

DataWhat for
Email addressLogin, email verification, password reset, order and security notices
Password (only a scrypt hash)To verify your login. The plain password is never stored and nobody can read it
Email verification statusTo tie the account to you and to unlock purchases
Age declaration and acceptance of the termsThe age declaration and its timestamp (if it was ticked at sign-up); the version of the terms you accepted and when. For eligibility to buy and as proof of the contract
Sign-up and last login IP addressTo prevent abuse and mass fake accounts
Last seen countryThe two-letter country code that Cloudflare gives for the IP address a request came from (e.g. TR, DE); it is updated when it changes or at most every 6 hours while you use the app. No city or region is stored and no IP address is written to this field. To send announcements, emails and notifications that fit your region; it is not used for advertising or profiling
Session recordsA hash of the session code, creation / last seen time, IP address, client information (user agent), platform and app build. To keep you signed in and to notice hijacked sessions
Failed login counter and temporary lockTo stop password guessing attacks
Hashes of verification and reset linksTo verify one-time links safely
Characters and game data linked to the accountTo provide the game (below)

Emails (verification, password reset and, if you consented, news emails) are sent through Cloudflare's email service; to deliver the message the service processes your address and the content of the message.

Email news and events (optional): If you turn on "Email news and events" in the app with your explicit consent, we send news about new events, seasons and compensation to the email address on your account. It is off by default; you can turn it off any time with the "Unsubscribe" link in every email (no sign-in needed, one click) or in the app under Settings › Notification preferences. We may email service announcements (maintenance, terms changes, account and security notices) regardless of this choice. We keep the time and wording version of your consent (and, if you withdraw it, the time and way of the withdrawal) and a suppression record of your address that lets us honor your opt-out until your account is deleted; addresses that cannot be delivered to permanently, or that report a message as unwanted, are added to this record too and we send them no email. The send record, which shows which announcement was sent to or skipped for which account, holds no address and is deleted after 180 days. When you delete your account your consent and suppression records are deleted too.

Last seen country: Your account holds a two-letter country code that shows the country you last used the app from. The code is the country information Cloudflare gives for the IP address of your request; this field holds no IP address, city, region or other location. It is not shown to you on screen; only our authorized administrators see it, in the admin panel and under audited permissions. If the app registers your device for push notifications, the same code is kept in that registration too. Its only purpose is to send announcements that fit your region (events, maintenance, compensation) to the players concerned, in the game, by email or as a notification; it is not used for advertising, profiling or sale, and it is not sent to the email service, the notification service, the ads SDK or any other third party. It is kept as long as the account is open, is replaced by the new value when it changes or at most every 6 hours, and is deleted (with the device registration) when you delete your account. If you want to object to it being stored, write to privacy@playdiyar.com.

Sign in with Apple and Sign in with Google

You can create your account with Sign in with Apple or Sign in with Google instead of an email and password, or link one or both of them to an existing account. These ways to sign in are optional: you can also create an account with an email and password. You sign in on the provider's own screen; we never see, receive or store the password of your Apple or Google account. The provider gives us a signed identity token; our server checks the signature and reads only the information below from it. The token itself is not stored; neither the token, your email nor the provider ID is written to a log. The server stores:

DataWhat for
The provider (Apple or Google) and the stable account ID the provider gives for your accountTo recognise you when you sign in and to match the sign-in with your account. It is not shown in the game and is not given to other players or third parties
Email address: the address the provider reports. If you choose "Hide My Email" on Apple, the relay address Apple gives (…@privaterelay.appleid.com); also whether the provider has verified the address and whether it is an Apple relay addressIf you created a new account with this address it becomes the email address of your account (table above); it is shown in the list of sign-in methods and is used to match an existing account with the same address (below). If you hide it, your real email address is not passed to us
Apple refresh token (Sign in with Apple only)The refresh token obtained with the authorization code Apple gives at sign-in; stored encrypted (AES-256-GCM). It is kept only so that we can tell Apple to revoke the sign-in when you delete your account or remove the Apple link (Apple's rule); it is not used to read other data from Apple or to act on your behalf, and it is never written to a log
Sign-in recordWhen the link was made and when it was last used. To show the list of sign-in methods and to stop a removal that would leave your account with no way to sign in
Sign in with Apple on Android: hand-over recordOn Android, Sign in with Apple runs in the browser; to pass the result to the app a one-time record valid for 60 seconds is kept: only hashes of the hand-over code and the verification values, the account ID and email information Apple gave, and Apple's one-time authorization code. It is deleted when the sign-in completes; if it does not complete it is cleaned up once it expires

Game Center and Google Play Games link

If you play with an account, your achievements and season score record can also appear in Apple's Game Center on iOS and in Google's Play Games service on Android. For that we link your account to your player account on the platform. The link is optional: if you are signed in to the platform and play with your account, the app sets the link up itself; signing in to the platform, or declining the sign-in request, is up to you, and you can remove the link at any time in the game's Settings. Guest characters cannot be linked; nothing is written to the platform for them. Achievements and rankings on the platform are only a showcase: they give no reward, Diamonds or power in the game, and the game reads nothing from your status on the platform. Once linked, the server stores:

DataWhat for
Platform player ID: on iOS the team player ID Apple gives (verified with Apple's signature) and the game player ID; on Android the player ID Google givesTo match your account with the player on the platform (a platform player is linked to at most one Diyar account at a time) and to write achievements and scores to the right player. It is not shown in the game and is not given to other players or third parties. Your nickname, name, profile picture and your email on the platform are not taken and not stored
Google refresh token (Android only)The permission Google gives us to write achievements and scores on your behalf. It is requested only for this purpose, stored encrypted and never written to a log
Link recordWhich platform you linked and when
Write recordFor each achievement and score to be written to the platform: its ID, the progress or score last written to the platform, its status, the number of attempts and the error code. To retry a write safely and to stay within the platform's limits

Device verification and the install ID

When the app connects to the server it proves that it is a genuine, unmodified app. The purpose is to keep out fake or modified clients, cheating and abuse (mass fake accounts, automated requests). This verification is not used for advertising, tracking or analytics, is not sold to third parties and does not link you with your data in other apps and websites. It runs inside the app whether you are a guest or have an account; the promo pages do not use it. The server stores:

DataWhat for
Install IDTo tie the verification to that installation and to apply rate limits. A random ID the app makes itself; explained below
Platform and app IDTo check that it is iOS or Android and that the verification belongs to the right app
Verification key (iOS only)The ID (a digest) of the key that Apple App Attest creates on the device, its public key and a request counter: to check later verifications and to stop an old proof from being replayed. The private key never leaves the device
Verification resultThe level (strong or basic), the time of the first and the last verification and the number of short-lived (about 1 hour) tokens issued: to decide whether the installation can be trusted

This record holds no IP address, browser or device model, operating system version, account or character information.

Purchase records and the app stores

Inside the app, Diamonds and other purchases are made only through the App Store (Apple) or Google Play (Google). The store processes the payment and the payment details (card, billing address, your Apple or Google account); these never reach us. The store also processes data in its own name for the payment and its own obligations; Apple's and Google's own terms and privacy policies apply to that: Apple Privacy Policy, Google Privacy Policy. We store what is needed to verify a purchase and to credit the Diamonds to your account:

Ads and consent

Support requests

When you open a support request (guests can too) we store what you write, the image / video / text files you attach, your account or character ID, the app version, the device model, the operating system version, your language, the map / level context and, if you agree, the latest error log (at most 16 KB). If you report a player, the reported character and your chat excerpt are added. Location and device details are stripped from images; videos may keep device details. Attachments are visible only to you and our authorized support team, have no public address, and are deleted 30 days after the request is closed; the request text is deleted 24 months after it is closed. When you delete your account the attachments are deleted at once and what you wrote is anonymized.

Game data and logs

Purposes and legal bases

Who is it shared with?

How long is it kept?

Your rights, deleting your account and data requests

Wherever you live, you have these rights over your personal data: access (to know what data we hold about you and get a copy), rectification, erasure, restriction of processing, objection, portability (to receive your data in a common, machine-readable format) and, for processing based on consent, to withdraw your consent. These rights are in line with those the GDPR gives in the European Economic Area (and the UK GDPR in the United Kingdom); if the law where you live gives you more, that remains too. Send your request to privacy@playdiyar.com from the email address registered to your account (support page); we answer within 30 days at the latest.

Security

Passwords are salted and hashed with scrypt (the plain password is never stored); session, verification and reset codes are stored only as hashes; wrong password attempts are rate limited and lock temporarily; the session cookie is HttpOnly; store notifications are verified; every change to the Diamonds ledger is recorded; connections are encrypted (HTTPS / WSS). No system is perfectly secure; in a breach that affects your personal data we will inform you and the competent authority when the applicable rules require it.

Cookies and local storage

This section describes what is stored in your browser and which third parties your browser calls while you use this website (the promo pages and the legal pages). The table matches what the site really does and is generated with the site on every release. What the game app does is below.

If a statistics or marketing cookie, script or embed is ever added, this table and the categories are updated first, the version of your choice changes and you are asked again; none of them loads or makes a request before you allow it.

The game app

Children

To create an account and play you must be at least 13 years old (if the country you live in sets a higher age for processing personal data, that age applies); accounts found to belong to someone under 13 may be closed. The game is not directed at children. To buy Diamonds you must confirm that you are 18 or older (your own declaration, not verified separately); purchases are also subject to the age and family (parental) settings of the App Store and Google Play. The game has a profanity filter, blocking and reporting for chat; there is no separate age verification.

Changes

This page changes as the game and the site develop; the date at the top shows the last change. Related texts: Terms of Service · Diamonds Terms · Support.